EXCHANGE, RETURN CANCELLATION POLICY

EXCHANGE AND RETURN POLICY

For return or exchange we request you to get in touch with our team for prompt resolution. 

For return or exchange, please inform us within 7 days of purchase on pilovilo@gmail.com, or whatsapp on 9953095932. Please share in the mail or message, the details of your order, delivery address, a photograph of the product you would like to exchange and reason for exchange. Also, provide the bank details or UPI details in case of refund.

We will get the product picked up from you within 2-3 working days.

Once we have received the product back,

In case of exchange, we will dispatch the new product within 2 days.

In case of Return, we will refund your money back within 2-3 working days through UPI or Bank Account provided by you.

Cancellation Policy

You can cancel/modify within 24 hours of placing your order by writing to us on whatsapp 9953095932. Your money will be refunded within 2-3 working days through UPI or Bank Account provided by you.